Frequently Asked Questions
Transparency and Trust: What You Can Expect from Keep Cleaning Services
At Keep Cleaning Services, we believe that clear communication is key to delivering excellent service. That’s why we’ve gathered the most common questions here so you feel confident and secure when hiring us.
Our commitment goes beyond spotless cleaning. We want you to have a smooth, honest, and personalized experience from beginning to end.
What cleaning services do you offer?
We offer a variety of cleaning services to meet your unique needs:
Deep Cleaning
Regular Cleaning
Office Cleaning
Move-In and Move-Out Cleaning
Post-Construction Cleaning
Do you bring your own cleaning products and equipment?
Yes! Our team brings all the professional products and equipment needed.
You don’t have to worry about a thing we take care of everything with safety and efficiency.
How much do your services cost?
Pricing depends on the type of service, the size and condition of your space.
That’s why we offer a free on-site assessment in the Bay Area to provide a fair and customized quote with no obligation.
Do I need to be home during the cleaning?
Not at all. Many of our clients trust us with their keys.
But if you prefer to be present, our team is happy to work around your schedule.
How far in advance should I book a cleaning?
We recommend booking at least 3 to 5 business days in advance, especially for Deep Cleaning or special services.
We may also accommodate urgent requests just reach out and we’ll do our best!
Will I always have the same cleaning professionals?
For recurring cleanings, we do our best to send the same team because we know that consistency builds trust and comfort.
Do you offer eco-friendly cleaning products?
Yes. If you prefer a more sustainable option, just let us know during booking and we’ll use eco-friendly, non-toxic products.
How do I pay for the service?
We accept cash, Zelle, and other digital payment methods.
Payment details will be confirmed at the time of booking.
Do I have to leave a key or be there in person?
It’s totally up to you.
If you’d like to leave a key securely, we follow strict safety protocols.
We can also coordinate access with a real estate agent or family member if needed.
How often should I schedule a Deep Cleaning?
Even if you have regular cleaning, we recommend scheduling a Deep Cleaning at least once a year.
This ensures a full hygiene refresh especially in hard-to-reach areas that routine cleaning doesn’t cover.
Cancelation Policy
At Keep Cleaning Services, we understand that unexpected things happen.
Sometimes, you may need to cancel or reschedule your cleaning service and we’re here to help with flexibility and respect for your time.
To keep our schedule organized and fair for all clients, we kindly ask for at least 48 hours’ notice for any cancelations.
Last-minute cancelations prevent other families from enjoying that same time slot.
For that reason, if we don’t receive notice via call or message by the agreed time, a $150 fee will apply to your next scheduled cleaning.
We appreciate your understanding and support of this policy.
Our goal is always to provide the best service possible with clarity, flexibility, and respect.
Services that care for every detail of your space
Post Construction Cleaning in the Bay Area
Reveal the true beauty of your renovated space.
We remove dust, debris, and residues, leaving your home or office completely ready to live in, with safety, freshness, and shine.
Regular Cleaning
Spend your days focusing on what truly matters, knowing your home is always ready to welcome you with care and warmth.
Deep Cleaning in the Bay Area
Transform your home with a deep, renewing clean.
Feel the difference of a truly clean space – from hidden corners to every detail that brings freshness, comfort, and well-being to your daily life.
Office Cleaning
Boost productivity with a spotless workspace.
Create a professional, clean, and organized environment where your team and clients feel confident, welcomed, and inspired.
Move-In Cleaning
Step into your new home feeling refreshed and worry-free.
We prepare every corner so you and your family can arrive and instantly feel at home with comfort and peace of mind.
Move-Out Cleaning
Leave a great impression and get your full deposit back.
By leaving your property spotless and impeccable, you avoid worries during inspection and increase your chances of receiving 100% of your deposit, making everything ready for the next residents with ease.
Still have questions?
We’re here to help!
Send us a message, and we’ll be happy to answer all your questions about our services.
Prefer to call or email?
Choose the contact method that works best for you we’ll be delighted to assist and find the perfect solution for your space.